Shipping

SHIPPING

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

AS YOU WILL KNOW, OUR PRODUCTS ARE HANDMADE AND THE DYES ARE DONE BY HAND, THAT REQUIRES A PROCESS OF SEVERAL DAYS OF DRYING AND CURING THE DYES, IN THIS PROCESS WE DEPEND ON THE WEATHER THAT IT DOES AT THAT TIME, BEING ABLE TO GO IN CASE OF BREAKAGE OF STOCK FROM 3 TO 7 DAYS, ONCE THE GARMENT THIS LIST WILL BE DELIVERED IN AN APPROXIMATE PERIOD OF 24 TO 48 HOURS IN SPAIN FROM THE MOMENT IT IS PICKED UP BY THE CARRIER.

ALL SHIPMENTS ARE MADE FROM SPAIN.

IN SOME CASES WE MAY NEED AN EXTRA DAY OR TWO DUE TO CUSTOMS PROCESSES AND/OR A HIGHER THAN NORMAL SHIPPING VOLUME (THIS USUALLY HAPPENS DURING BLACK FRIDAY, CHRISTMAS OR SALE SEASON), OR BECAUSE THE DELIVERY ADDRESS IS LOCATED IN A REMOTE AREA.

HOW CAN I LOCATE MY ORDER?

WHEN WE DELIVER THE PACKAGE TO THE CARRIER, YOU WILL RECEIVE AN E-MAIL WITH WHICH YOU CAN FOLLOW THE EXACT PROGRESS OF YOUR DELIVERY.

WHAT SHOULD I DO IF MY ORDER IS DELAYED?

ALTHOUGH DELAYS ARE RARE, THEY CAN OCCUR. MOST OF THEM ARE BECAUSE THE VOLUME OF SHIPMENTS IS HIGHER THAN USUAL. IN 99% OF CASES YOUR LATE ORDER WILL ARRIVE WITHIN 2 DAYS FROM THE DATE INITIALLY EXPECTED WITHOUT THE NEED FOR ACTION ON YOUR PART.

HOW MUCH DO I HAVE TO PAY FOR SHIPPING COSTS?

SHIPPING IS FREE TO SPAIN (PENINSULA AND BALEARIC ISLANDS).

SHIPMENTS TO THE CANARY ISLANDS, €13.